How do I get a refund if I paid for my order by cash? Hiren Parmer May 29, 2018 22:18 Updated Follow If you've paid for your order by cash, here’s how it works: - Online returns: you’ll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. - Return to store: you can opt either for a cash refund, a Credit Note or a refund to My Credit in your account. - Call for a return pickup: you can opt for a transfer to your bank account or a refund to My Credit in your account. If you’re a guest user, you will receive a Return Voucher. Return Vouchers and Credit Notes are single-use vouchers valid for 6 months from the date of issue, and you can use yours to shop Home Centre online or in-store. My Credit refunds go to the My Credit section in your account and can be used to shop any of our online brands. Comments 0 comments Please sign in to leave a comment.